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Common Questions

Frequently asked questions

Yes. We provide 24/7 emergency plumbing services throughout Nassau County. Whether you’re in Hempstead, Freeport, Levittown, Hicksville, or any surrounding area, our technicians are available around the clock for urgent plumbing issues.

Most emergency calls in Nassau County receive a response within 30–60 minutes. We dispatch the nearest available technician to ensure fast arrival and prevent further damage.

The most frequent issues we see include burst pipes, clogged drains, sewer line backups, water heater failures, leaking fixtures, and sump pump problems, especially during heavy rain or freezing temperatures.

Yes. We provide emergency sewer and drain services, including hydro-jetting, root removal, main line unclogging, and backup prevention for Nassau County homes and businesses.

 

If it’s safe, turn off your main water supply and shut off electricity to affected areas. Move valuables away from leaking water and avoid using sinks, toilets, or appliances until we arrive.

Yes. All our technicians are fully licensed and insured to perform residential and commercial plumbing work in Nassau County.

Absolutely. We repair and replace gas, electric, tankless, and traditional water heaters. If you lose hot water or notice leaks, unusual noises, or pilot light issues, we can respond immediately.

Yes. Frozen and burst pipes are common in Nassau County winters. We locate the damaged section, repair or replace the pipe, and help prevent future freezing with insulation or rerouting options.

Yes. We always explain the issue, outline recommended solutions, and provide transparent pricing before beginning any repair—even during emergency calls.

We cover all major Nassau County communities, including Hempstead, Levittown, Freeport, Hicksville, Baldwin, Massapequa, Garden City, Rockville Centre, and surrounding neighborhoods.