Last updated: 06.10.2025
1. Introduction
All Island Plumbing, Heating & Cooling (website URL: https://allislandhvac.com) values your trust and is committed to protecting your privacy. We provide plumbing, heating, and cooling services across Long Island, New York.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By using our website, you consent to this policy.
2. Data Collected
Website Forms
When you contact us through our website forms (such as Request Service or Contact forms), we collect your name, phone number, email address, and any additional information you provide regarding your service request.
This data is used solely for communication, scheduling, and customer service purposes and is never sold or shared with third parties.
Comments & Reviews
If you leave a review or comment on our website, we may collect the data shown in the comment form along with your IP address and browser user agent string to help with spam detection.
Cookies
Our website uses cookies to improve user experience and analyze traffic. Cookies are small text files stored on your device. You can disable cookies through your browser settings at any time.
Analytics Data
We use Google Analytics for anonymous website usage tracking. This helps us understand visitor behavior and improve website performance. No personally identifiable information is collected.
You can opt out of Google Analytics tracking here: Google Analytics Opt-out.
3. Cases for Using Personal Data
We use your personal data to:
Respond to service requests or inquiries
Schedule appointments and provide quotes
Send important updates related to your service
Improve website performance and user experience
Prevent spam or fraudulent activity
4. Embedded Content
Our website may include embedded content (e.g., YouTube videos or Google Maps). Embedded content from other websites behaves as if you visited those websites directly.
These sites may collect data, use cookies, and track your interaction according to their own privacy policies.
5. Who Has Access to Your Data
Your information is only accessible to authorized team members of All Island Plumbing, Heating & Cooling who handle customer inquiries, scheduling, or marketing operations.
We do not sell, trade, or share your personal data with outside parties for marketing purposes.
6. Third-Party Services
We work with trusted third-party providers to deliver our services effectively:
Google Analytics – for website usage analytics
Google Business Profile – to display reviews and business information
Email Hosting Provider (e.g., Google Workspace) – for handling customer communications
All third-party partners comply with applicable data protection standards and only process information necessary to perform their function.
7. Data Retention
We keep personal data only as long as necessary to provide our services and comply with legal obligations.
Information submitted via contact forms is retained for up to 12 months, unless a customer relationship is ongoing. You can request deletion of your data at any time.
8. Security Measures
We use SSL (Secure Sockets Layer) encryption on our website to protect your information during transmission.
In the event of a data breach, we will take immediate steps to secure data, assess impact, and notify affected individuals if required by law.
9. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your personal information
Withdraw consent for data processing at any time
To exercise these rights, contact us at service@allislandhvac.com.
10. Links to Other Websites
Our website may include links to external sites, such as social media pages or partner sites. We are not responsible for the content or privacy practices of these external websites. Please review their respective privacy policies when visiting them.
11. Legal Disclosure
We may disclose personal information if required by law or in response to valid legal requests from government authorities.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
info@allislandhvac.com
(631) 644-2084
https://allislandhvac.com